Attadale Chiropractic > About Us > Privacy

Privacy

We live in an age where information technology permits unprecedented invasion and distribution of personal information. Australia's privacy legislation seems to be a balancing act between discouraging unwarranted distribution of private information while encouraging the individual's access to her/his own data.

We at Attadale Chiropractic are sensitive to privacy issues and treat personal data accordingly. As required by law, the information is secured in our locked premises at the end of each business day. The building is security monitored.



Why do we need the information? 
Firstly, case histories normally provide administrative information.

Many/most new chiropractic patients have had prior medical treatment for the same disorder for which they seek chiropractic care. They are looking for an approach that is fundamentally different from what they have had. Basically the questions by a chiropractor in effect, ask; "Does this patient have a subluxation related disorder?" 

Our case history information also serves in converting a stranger's jigsaw into a personal familiar picture. Our relationship begins as clinic staff meet a stranger and get to know what ails you, your health history, your past injuries and illnesses, of successful and failed treatment and many other items of interest.

Please pause and think about the extent of questions relating to the next two paragraphs.


Subluxations disrupt the body's master controlling and coordinating system, the nervous system. At first glance, a chiropractic's focus upon subluxations infers a small sphere of influence. However, the disruption to part of the nervous system may invoke a diverse range of seemingly unrelated subluxation related symptoms.


Excess stress of an emotional, physical, and/or chemical nature may invoke subluxations. 
Thus by sharing wide-ranging information we may discover the reason for subluxations and/or a way of resolving them. Questions relate to my patients of decades ago might crop up; "Do you sit on your wallet all day?" "Do you have amalgam dental fillings? "What did you have for breakfast? (He had half a glass of scotch. She had a cream bun and a coke.)

 

In spite of experience, frankly, at the outset of care I do not know for sure what symptoms are, or are not subluxation related, hence the initial trial period of adjustments.



When you tell me about symptomatic nuances that are imperceptible to me it may provide information about the altered state of subluxations. Though I cannot see subluxation related irritability, tension, and profound fatigue, a marked contrast may be obvious, after adjusting.



After a series of visits you may be asked to fill in a form asking what difference you feel when you are "out of adjustment" and when you are "in adjustment." By that time many patients know, and are avoiding, what invokes recurrences.

Where is the information stored? 


Mostly in our heads, because the sheer volume of shared data makes it impractical to write an autobiography about each patient. You and I simply share most of the private/personal information without it being noted. Hard copy includes your initial questionnaire collected at the point of entry and admission as well as brief subsequent notes. That is stored at reception.



Clinical information stored for more than five years is systematically shredded and not merely dumped in the council tip. Outdated x-ray films not collected by the required and specified time are disposed for recycling.



Is my information disclosed to any third parties? 
We do not sell or transfer patient data for third party marketing or information gathering.

Over the decades as chiropractic patients gained insurance reimbursement those third parties increasingly sought more information. We get the patient's permission prior to, 1) communicating information with the patients to insurers or to other health care providers or 2) using case histories for patient education, such as newsletters. 

What about my workers compensation or motor vehicle reports?

For clarity and accuracy I prefer that patients share the preparation of reports. Once again, any services rendered for reports will require professional fees. Please ask the front counter for the current rates for report writing. Requests for reports need to be made in writing.



What if I need to correct personal information?

In our experience this mainly has to do with receptionists being asked to insert new home and/or Internet addresses. For convenience, it is best to correct that information in person at the front desk. Please write your e-mail address very clearly. Generally, the receptionist will process personal information at that time. 

Patient information. 
If you are referring someone in for care, please forewarn him or her that the Attadale Chiropractic Clinic provides an outstanding amount of patient information. A typical patient will view 3 videos, be handed many pages of information, have access to a large range pamphlets and receive newsletters. As an aside, I delight in patients correcting my typos, please feel welcome to assist in that way.

Please let the receptionist or me know if you want to receive mailed/e-mailed information.

 

Your Chiropractor

Michael McKibbin passed his Iowa Basic Science and graduated from Palmer College of Chiropractic in Davenport Iowa.

Since then both wonderful staff and patients have contributed toward decades of valued experience in his family practice.

Newsletters

October 2010
This is the October 2010 newsletter.

JC Smith Response Australia Letter